Curbside Pickup

During winter or other times of possible inclement weather, contact us via chat, or call 847/223-5313 BEFORE coming to the library to verify Curbside Pickup Service is available. 

Curbside Pickup Hours

Fall (September 5 - November 5)
Monday-Thursday 10 am - 7 pm
Friday 10 am - 4 pm
Saturday 10 am - 4 pm
Sunday 1 pm - 4 pm

CURBSIDE PICKUP INFORMATION

  • You will be notified when your materials are ready for you.
  • DO NOT come to the library until you have received notification that your items are ready for pickup.
  • You must wear a mask and follow social distancing guidelines to pick up items.
  • If you have items to return, place them in either the drive or walk-up book drops. Staff cannot take return items from you.   

VEHICLE PICKUP

  • Follow the one-way signs to the front of the building. Look for designated parking spots. Call, 847/223-5313, and the next available staff person will take your call.
  • If your call goes to voicemail, please do not leave a message; call back again in a couple of minutes. We will take your call as soon as possible!    
  • Stay in your car while we confirm your account and the availability of items.
  • Open/pop your trunk/hatch and wait for us inside your car with the windows rolled up. 
  • Staff will place a bag with your checked-out materials in the trunk and will signal that you may close your trunk. Staff CANNOT close your trunk or hatch for you for safety reasons. 

WALKING OR BICYCLE PICKUP

  • You must wear a mask and follow social distancing guidelines to pick up items. 
  • Proceed to an open bench in front of the building; call 847/223-5313 and the next available staff person will take your call.
  • If your call goes to voicemail, please do not leave a message; call back again in a couple of minutes. We will take your call as soon as possible!    
  • Remain sitting on the bench while we confirm you have items ready for pickup, staff will bring your items out to you. 
WATCH THIS VIDEO TO SEE HOW SEAMLESS IT WORKS
Journey of a hold graphic

Curbside FAQs