Renewals may be done in person, by phone (847)223-5313, or online in your library account. To log into your account you will be prompted to enter your library card number and password (usually the last 4 digits of your phone number).
Have your library card and items handy when you call.
If an item in our catalog is checked out or unavailable, you can place a hold to get in the queue and be notified when it is ready to be picked up.
You can place holds in person, by phone (847)223-5313 or through our library catalogs. In our catalogs, you will be prompted to enter your library card number and password (usually the last 4 digits of your phone number).
Holds for Grayslake card holders will have priority over non-Grayslake card holders.
We do not charge per day late fines for most materials. Certain high-demand items such as telescopes, Chromebooks, GoPros, and Virtual reality kits still accrue daily fines of $1.00 per night with a maximum of $10.00.
Patrons are still responsible for honoring the due date or renewing the item. When an item is two weeks overdue, the account will be blocked from any further use until the item is returned. The account block includes checking out items at the desk and self-check, as well as access to our digital downloads and databases.
The library charges for lost or damaged items. Items not returned within 90 days of the billing date are considered lost and will not be accepted for return. The patron is responsible for the full cost of the item.
Items on your account will auto-renew unless they are on hold for another patron or are from a non-CCS library.
Loan Periods & Limits
The library loans a wide variety of materials. Loan periods vary from 1-3 weeks. We also place limits of the number of items you can checkout at a time. See a chart of loan periods and limits.
Patrons may receive notifications via email by providing a current email address to Circulation staff or requesting the service through the following form.
Arrived Hold notices are sent as soon as an item you requested is checked in. We will hold the item(s) at our Circulation desk for 5 days.
After 5 days, holds will be canceled and placed back on the shelf for other patrons or moved on to the next patron on the hold list. You will receive an email immediately following cancellation.
Two days before items are due on your account, “Friendly” reminder emails are sent. One week after an item is overdue on your account, you will receive your first overdue notice.
Once email notifications are sent from the library and received by your email provider (yahoo, google, etc.), the library no longer has control over what happens with the notice. Please be aware, your provider may send it to spam. If suddenly you stop receiving emails from the library, please check your spam settings.
Emails are meant to be an additional way of keeping track of your library items. The library does not recommend using email as the only way of knowing when your items are due. You receive a receipt at the time you check out items, you may check your account through the library website, and you may call and check due dates with library staff.